sicodice Casino & Sportsbook Terms

Account opening on sicodice starts with email verification, identity confirmation (KYC), and selection of a deposit method. We require that you provide accurate personal information and maintain the confidentiality of your login credentials. Our terms govern how you access sicodice across football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slot games, and esports coverage. These terms apply to all users and all game types, regardless of account tier or deposit history.

We at sicodice set out our commitments regarding deposits, withdrawals, account security, game fairness, and dispute resolution. When you join sicodice, you accept these conditions. We reserve the right to update them—we notify users of material changes via email and on our platform. Continued use after notification means you accept the updated terms. This page outlines the key rules that protect both you and our platform.

sicodice services are available only in jurisdictions where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming is prohibited.

Account opening and verification on sicodice

To open a sicodice account, you must be of legal age in your jurisdiction and provide a valid email address, password, and phone number. We send a verification email; you confirm it within 24 hours. Your account remains suspended until verified. Once email is confirmed, you proceed to KYC verification—providing your name, date of birth, national ID number (KTP), and a copy of an identity document (national ID card, passport, or driver's license). We review KYC submissions within 1-3 business days. During Idul Fitri, Idul Adha, or Imlek holidays, processing may take longer due to government office closures.

We do not accept accounts from minors, from individuals previously suspended for breach of terms, or from jurisdictions where sicodice is prohibited. If your KYC submission is rejected, we explain the reason and allow resubmission. Rejected documents might be low quality, expired, or mismatched with your account information. Contact our support team for resubmission guidance. Once verified, your account is unlocked permanently—you do not need to reverify unless we request updated documentation for compliance reasons.

Deposits and withdrawals on sicodice

We accept deposits via 9 payment methods: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and direct bank transfers via online payment, e-wallet, mobile banking, and local payment. Deposits are processed instantly after payment confirmation from your provider. We do not impose minimum or maximum deposit amounts—limits are set by your bank or e-wallet provider. You may deposit multiple times per day. Your account balance is the sum of all deposits minus withdrawals and wagers.

Withdrawals are processed back to your original deposit method within standard verification windows. Standard-tier accounts typically see withdrawals processed within 1-3 business days. Higher-tier members (VIP Club Silver, Gold, Platinum) receive faster processing. Large withdrawal requests may trigger additional compliance review—we verify that your account activity aligns with our terms and that the withdrawal is genuinely yours. This review protects you from fraud and keeps our operations compliant. During major holidays or bank closures, funds may arrive at your account after the holiday ends, even if we process the withdrawal on time.

Account balance and currency

Your sicodice account balance is held in Indonesian Rupiah (IDR). Deposits in other currencies are converted to IDR at the rate set by your payment provider; sicodice does not handle currency conversion. Your balance is displayed in your account dashboard and updated in real time as you deposit, wager, and withdraw. If you have pending withdrawals, your balance reflects the deduction. Pending withdrawals typically clear within the stated processing window.

Suspension and account closure

We reserve the right to suspend or close your account if we detect breach of these terms, suspected fraud, or use from a prohibited jurisdiction. Suspension may be temporary (pending investigation) or permanent. If your account is suspended, your balance is held securely. You may request withdrawal of your balance during suspension, subject to verification. If we close your account permanently due to terms breach, we may forfeit bonus balances but will return deposits made within 30 days, minus any regulatory fines or chargebacks.

Game fairness and bonus terms on sicodice

All slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and instant-win games use certified random-number generation (RNG) audited by independent third parties. Each game displays its Return to Player (RTP) percentage before you play—the average statistical payout over millions of spins. Your individual session may deviate significantly from RTP. RTP is not a per-round guarantee; it describes aggregate game behavior over long periods. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) use real dealers in multi-camera studios, so outcomes are determined by physical card deals or wheel spins, not algorithms.

sicodice may offer bonuses—welcome offers for new accounts, reload bonuses for repeat deposits, or free spins on selected games. Bonuses come with terms: a playthrough requirement (the amount you must wager before withdrawing bonus balance), game restrictions (bonus may only be used on certain games), and time limits (bonus expires if not used within specified days). We clearly display bonus terms before you claim any offer. If you breach bonus terms—for example, by withdrawing before meeting the playthrough requirement—we reverse the bonus balance. Bonus balances are forfeited if your account is closed.

Account security and data handling on sicodice

Your sicodice account is protected by encrypted login (SSL/TLS), hashed password storage, and optional two-factor authentication (2FA). When you log in or deposit, your credentials are transmitted through an encrypted channel. Your password is never stored in plain text; we store a hashed version and cannot retrieve it if you forget. Use "Forgot Password" on the login page to reset it via email link. Two-factor authentication adds a second verification step: after you enter your password, we send a time-limited code to your phone or email. You must enter this code to complete login. We recommend enabling 2FA if you hold a significant account balance or plan frequent access during major tournaments like Piala AFF or Champions League seasons.

We collect personal data (email, phone, name, identity number, bank account) only for account verification, payment processing, and compliance with local regulations. We encrypt sensitive data in transit and at rest. We do not sell or share your data with third parties except where required by law (e.g., to respond to court orders or regulatory requests). We retain your data for as long as your account is active and for a minimum of 5 years after closure, as required by local banking regulations. You may request a copy of your personal data or deletion of your account at any time by contacting support; deletion will prevent future login but does not erase records required by law.

Liability and dispute resolution on sicodice

We are not liable for service interruptions due to events beyond our control (natural disasters, internet outages, government action). We maintain server infrastructure and 24/7 monitoring to minimise downtime. If you experience a technical issue—game freeze, failed spin, balance discrepancy—contact our support team immediately with your account email, the time the issue occurred, and a description of what you observed. We investigate and respond within 24-48 hours for standard accounts; VIP members receive priority response within 4-12 hours. If we determine the issue was our fault, we restore your balance or replay your wager at no cost.

Disputes are resolved first through direct communication with support. If you are not satisfied, you may escalate to our compliance team, who conducts an independent review. We aim to resolve disputes within 14 days. If you believe sicodice has violated applicable law, you have the right to escalate to local gaming regulators or bring legal action in your jurisdiction. These terms do not waive your statutory rights under local consumer protection law.

Jurisdiction and applicable law on sicodice

sicodice is operated by a company registered in a jurisdiction permitting online gaming operators. Our services are available only where local law permits. Users accessing sicodice from Jakarta, Surabaya, Bandung, Medan, or other Indonesian cities do so at their own discretion and are responsible for verifying compliance with their local regulations. We do not advertise or solicit users in jurisdictions where our services are prohibited. If you access sicodice from a prohibited jurisdiction, we reserve the right to suspend your account and forfeit your balance as damages for breach of jurisdictional restriction.

1. Your responsibilities on sicodice

   Keep your login credentials private. Enable 2FA. Verify deposits and withdrawals in your transaction history. Report suspicious activity immediately.

2. Our commitments

   Encrypt all data. Process subject to verificationly. Review withdrawals within standard windows. Respond to disputes within 14 days. Maintain game fairness through certified RNG.

3. Prohibited conduct

   Multi-accounting. Use of stolen payment methods. Fraudulent identity claims. Circumvention of age or geographic restrictions. Exploitation of game glitches.

4. Communication on sicodice

   We contact you via email, phone, or in-app messaging. We will never request your password via email or support chat. If you receive such a request, it is fraudulent—report it immediately.

Summary

These terms establish the conditions under which we, sicodice, operate our platform and the obligations you assume when you open an account. Account opening requires email verification and KYC (identity) confirmation. Deposits are instant via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer. Withdrawals are processed to your original deposit method within standard verification windows. We protect your account with encryption, hashed passwords, and optional 2FA. All games use certified fairness mechanisms—RNG for slots, real dealers for live games. Game terms include bonus playthrough requirements and time limits.

We reserve the right to suspend or close accounts that breach these terms, including multi-accounting, fraud, or use from prohibited jurisdictions. Disputes are resolved through support escalation; serious breaches may result in legal action or forfeiture of balance. sicodice services are available only where local law permits. Your access and continued use imply acceptance of these terms and confirmation that you comply with your jurisdiction's regulations.

For questions about these terms, contact our support team in English. Our commitment is clear operation, transparent terms, and protection of your account and personal data.